Commercial
We build and nurture relationships with our customers, understanding their needs and knowing exactly which products and services we can best support them with.
Our commercial family makes sure we’re profitable and growing, by building and nurturing strong relationships with our customers. Their work covers a wide range of areas, from identifying new customers and potential sales, to working with existing customers to making sure we’re supporting them in every way we can. All with the aim of improving patient experiences.
Roles
These are just some of the roles that help drive our business forward.
Commercial exec
Our commercial executives for partnerships & alliances are responsible for identifying, creating and managing commercial relationships with third party organisations. You’ll also responsible for building strong relationships with internal service providers within EMIS Health to support such third party relationships.
Account manager
Our account managers are field-based, responsible for implementing EMIS Health clinical management systems within our customers’ healthcare environments, whilst delivering high-quality training on our EMIS Health products. You’ll be responsible for the provision of customer relationship management to a territory of customers.
Marketing business partner
As our marketing business partner, you’ll be responsible for planning, managing, executing and evaluating the success of our marketing campaigns. You’ll work closely with the business, advising on marketing strategies that help to achieve our corporate growth objectives, enhance our reputation and maximise customer satisfaction.
Working together at the cutting edge
How EMIS Group and Apple joined forces to improve the health of the UK
There’s one overarching reason why we all come to work at EMIS Group. And that’s to create the innovative technology that will create a better, more joined up NHS and improve the health of millions of patients.
So, when we saw the opportunity to integrate our Personal Health Record (PHR) technology with Apple’s groundbreaking HealthKit app, we realised it was a chance to give patients more control over their own health than ever before. The project means that patients can collect their health data with Apple HealthKit using wearable technology, and share it with their GP.
For one patient, taking her own blood pressure and sending it electronically to her GP reduced the stress of having the test done at the surgery - ‘white coat syndrome’ – which prevented her being diagnosed with high blood pressure. As developer Daniel put it: “We know that what we do makes a difference. You don’t often get to do that in tech!”
This was a project that demanded our very best skills across the whole business, and time was short. “The decision to go was very rapid,” said lead developer Andrew, “But everyone was excited and realised the importance of what we were doing, so we pulled together really well.” Unusually, we brought developers and technical engineers into the same room to work together. “It was a massive piece of work,” explains Mark, one of the engineers responsible for infrastructure on the project. “We needed to change the way that our PHR system worked so that it would integrate seamlessly with what the developers were doing. It was very challenging, and everyone was watching!” For the team, that meant close collaboration through long days and nights working under pressure – but they all agree that the result was more than worthwhile. Matt said: “It was technical work with a real purpose – what we did as engineers meant that the development could happen.”
"It was technical work with a real purpose – what we did as engineers meant that the development could happen."
Senior project manager Nicola sees this project as an example of EMIS Group at its very best. “I came to the project late,” she explains, “Because it had been fairly secret until six weeks before launch. But everyone really pulled it out to deliver. It was innovation, technical skill and teamwork all coming together to create something amazing.”
Nicola has been with EMIS Group since the early days in 2000, and has seen how, as the business has grown, opportunities have grown too. “We’re a forward thinking place, we all know why we’re here, and we’re proud of what we do. Everyone’s skills are valued, and we all have the chance to develop our ideas, and ourselves.”
Or, as Daniel puts it: “We’re making the future!”